We abide by the UK law on data protection
Union Calls Limited is the data controller for the purposes of the Data Protection Act 1998. We maintain the latest encryption technology to ensure the safety of your personal information. Your information, including your contact details, company details, telephone lines, select services and direct debit details, is used strictly for internal purposes.
We collect customer details when you sign up for our service. This information is used to process your application for our telecoms and related services and to contact you should there be a problem with your application or service.
We value your privacy and understand that you don't want your details sold to third parties. We will not sell, trade or rent in any form your information to a third party. We will only provide your information to a third party (e.g. BT Openreach) when it is necessary to provision your service. "We do not store credit card details nor do we share customer financial details with any 3rd parties".
Other companies offering and advertising their products or services on our website may also download cookies on to your computer or mobile device. These companies will have their own privacy policies which will govern they way they use their cookies. UNION CALLS accepts no responsibility or liability for these sites.
HOW CAN YOU TURN OFF COOKIES?
You can decide to remove all types of cookies from your computer or mobile device. However, this could have a negative effect on our website services. If you access the â€œadvanced preferencesâ€ in your browser, your browser will most likely let you choose whether to accept or block cookies or to be notified and asked to accept cookies. For removing the "Remember me" cookie on the www.unioncalls.co.uk/myaccount just unticks the box when you sign in.
We will occasionally notify you about important changes to our site, new services and special offers we think you might appreciate. If you would prefer not to receive this information, please send us an email and indicate your name or email address with the subject "Unsubscribe special offers".
We may monitor, record, store and use any telephone, email or other electronic communications with you for training purposes, so that we can check any instructions given to us and to improve the quality of our customerservice.
We will monitor network traffic from time to time for the purposes of backup and problem solving and in order to ensure that you are not misusing any of the services provided to you.
ACCESS TO INFORMATION AND CONTACT
The Data Protection Act 1998 gives you the right to access information held about you which can be exercised in accordance with that Act. Any access request may be subject to a fee of £15 to meet our costs in providing you with details of the information we hold about you.
Please address any questions, comments and requests regarding our data processing practices to Complaints Department at Union Calls Ltd at Lytchett House,13 Freeland Park,Wareham Road,Poole,Dorset,BH16 6FA OR Email us at firstname.lastname@example.org